VTech is an award winning electronic learning toys company

Shipping and Handling

Shipping, Processing and Handling Information

*Free shipping on orders over $60 to anywhere in Canada.


Flat rate shipping of $8.50 on all items under $60.


VTech Technologies Canada Ltd. ("VTech") will ship the product(s) via UPS standard ground service to virtually any street address within Canada and we ship the product(s) via Canada Post to P.O. Boxes or Rural areas within Canada. Shipping and handling charges plus all applicable taxes will apply depending on the size of your order.

**Once the order has shipped, orders become the property of the carrier and VTech is no longer liable for shipping delays or lost packages. Tracking information becomes available once items reach the carrier Hub. Please wait 24-48 hours to begin tracking your items.**

Standard Delivery:

Your order will be shipped via standard ground shipping service. Shipping times will vary up to 10 business days, depending on the size and destination of your order.

Orders are processed in real time and are not available for changes or cancellation.


Delivery Delays:

VTech and the carriers cannot be held responsible for delays in delivery due to inclement weather, natural disasters, or other situations beyond our control.

Foreign Orders:

VTECH IS UNABLE TO SHIP OUTSIDE OF CANADA AT THIS TIME.

Processing & Handling:

A Processing and Handling Fee of $2.95 is charged to each order shipped in Canada.
This fee is charged for processing and handling the order and packing your item(s) safely and securely for shipping and delivery. This includes packaging materials as well as any additional services required.